GE101 Human Relations for Careers, Session I
Lesson 1 - May 1-4, 2002
Tim Sheldon, Instructor
| Lesson #1/May 1-4 | Lesson #6/May 12-18 | Lesson #11/June 2-8 |
| Lesson #2/May 1-4 | Lesson #7/May 19-25 | Lesson #12/June 2-8 |
| Lesson #3/May 5-11 | Lesson #8/May 19-25 | Lesson #13/June 9-15 |
| Lesson #4/May 5-11 | Lesson #9/May 26-June 1 | Lesson #14/June 9-15 |
| Lesson #5/May 12-18 | Lesson #10/May 26-June 1 | Course Closure/June 16-18 |
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Hello from Tim
Sheldon:
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| What Is Human Relations? |
According to the textbook, Human Relations
is defined as "the skill or ability to work effectively through and with other
people." This is a good basic definition for a general learning audience, but I would
add that human relations means communications among human beings, through a variety of
channels. For us now, at this moment, the channel is the Internet, and for others it's speaking, listening and providing feedback on-site somewhere. Regardless of the medium, the fundamentals are the same, and we'll get into this as the course unfolds. For me personally, I'm still active in journalism, and I do almost all of it on-line. But I also have been a member of Toastmasters International, the speaking club, working on my ability to speak on-site with a group. It's the combination of these two human relations skills that we want to develop. The textbook authors state that whatever direction your life takes - whether you become a manager, an entrepreneur (like some of you out there), or an employee - you will always have to deal with other people. When discussing human relations, and communications generally, I like to use the term "pivotal moments." There are pivotal moments that occur in your encounters with others that can end up with either a positive or negative result. These pivotal moments can end up in a destructive argument - even a physical fight - or a positive resolution. Our ability to control what happens in these encounters relates directly to our ability to use Human Relations in a professional way. If we're able to handle these pivotal moments professionally, we're worth a lot of money to ourselves and to our employers.
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I've spell-checked this page using Microsoft Front Page, and as a result there should be no flagrant misspellings.